HairMax Laser Device FAQ

Frequently Asked Questions

It is recommended to use your LaserBand three times a week for as little as 90 seconds, with at least a day between each treatment.

Three times a week has been found to be the optimal treatment time. Using your HairMax laser device more than 3 times a week has not shown any additional benefits.

Results from treatment with the HairMax laser devices takes time as hair grows ½ inch a month, so do not expect to see results ‘overnight’. Users typically begin to see results within 12 to 16 weeks, so it is important to take the ‘long view’ and give the devices time to work. While results vary with each individual, in the clinical studies, over 90% of users experience hair growth. Some of our researchers also feel that further positive results can occur beyond the 26-week period of time of the studies, for up to a year or more of continued use.

To keep seeing benefits, use your LaserBand as directed on an ongoing basis. If you do not use the device as recommended, there is a strong possibility that you will not see benefits, or your hair loss will regress to where you were prior to using the LaserBand.

You can use your device on dry or damp hair. It is important that your scalp be clean and free of styling products. A build-up of topicals such as oils, gels, sprays, etc. can block the laser light from effectively reaching the hair follicles.

No, however, we recommend using sulfate-free, low pH shampoo and hair care products that are gentle on your thinning hair and complement the laser treatment.

The LaserBand is designed to fit the average head size of most individuals, so fitting is usually not a problem.

To clean the device, turn off the laser device and unplug from the electrical wall outlet. Regularly clean the laser area with damp cloth. Do not use harsh detergents or cleaning products on any part of your device. Do not remove the silicone teeth for cleaning.

No, the lasers contained in all HairMax laser devices are actual medical-grade lasers to allow for maximal delivery of the laser energy to the follicles.

The HairMax laser devices were the pioneers in the home treatment of pattern hair loss with the introduction of the HairMax LaserComb in 2000. Since that time, over a million people have purchased the devices, and there has never been any reports of harmful side effects occurring.

The HairMax laser devices utilize laser energy to stimulate the follicle to grow healthy new hair when you have androgenetic alopecia, also known as pattern baldness or thinning hair. The HairMax laser devices work directly on the hair follicle, to provide the energy needed to support healthy hair growth, by helping to increase blood circulation to the follicle, to increase circulation and remove waste products.

Lasers used in hair removal devices have a higher wavelength than the lasers contained in the HairMax laser devices. The lasers utilized in hair removal devices destroy hair follicles, whereas the lasers contained in the HairMax laser devices stimulate the follicles to regrow hair. Therefore, there is no similarity.

There have never been any reports of harmful side effects occurring from using the HairMax laser devices, in the past 15 years that the devices have been on the market, nor from the clinical trials.

It is recommended to use your HairMax laser device three times a week.

No, all devices emit the same energy level and will give the same results, with the only difference between models being the treatment time, generally, the more lasers, the shorter the treatment time. Choosing the right device often comes down to your personal preference, lifestyle, and hair loss condition. For example, if you prefer a discreet, hands-free treatment experience, the LaserCap 272 may be a great option as you can wear it comfortably under a regular cap during treatment. On the other hand, if you're looking for the fastest treatment time and don't mind manually moving the device across your scalp every 30 seconds, a LaserBand model may be more suitable. Your level of hair loss is also an important consideration. Some models are better suited for mild to moderate hair thinning, while others offer greater scalp coverage and may be more suitable for more advanced stages of hair loss.

The HairMax laser devices treat hair loss and thinning hair over the entire head, back, front, top and sides, unlike drugs that work best only on the top.

Unfortunately, there is no cure for hair loss. To maintain results, you have to continue using the HairMax laser devices indefinitely on a consistent basis to continue to see positive benefits. Once you are satisfied with the results, you may try to cut back on treatments to twice a week for maintenance. However, if shedding occurs, you will have to return to treatment 3 times a week.

The HairMax laser devices in no way will damage hair. Shedding is a natural phase of healthy hair growth. Treatment with the devices can cause some users to experience shedding during the first few weeks of use, as the laser energy causes the hair follicle to shed damaged hairs and regrow healthy ones. Shedding is actually a positive sign that the HairMax laser device is beginning to work to regrow new, healthy hair. If you were to stop using the device, your hair would return to where it was before you began treatment.

No, the HairMax laser devices utilize lasers that do not give off heat, so they cannot burn your scalp.

When the follicles in androgenetic alopecia (hereditary/pattern hair loss) become miniaturized they produce fine, wispy hairs. The laser energy stimulates the follicles to shed these diseased hairs to make way for new healthy hair. The amount of shedding is variable between individuals, and some people have little to no shedding depending on the severity of the condition. It is important to know that the HairMax laser devices DO NOT IN ANY WAY damage hair and if you were to stop treatment your hair would return to the state it was before you used the device.

When you start treatment with a HairMax laser device, the follicle began receiving an increased blood flow, so you may experience some tingling or itching, which should disappear within 1 to 2 weeks of continued use.

No, the light energy that can cause cancer is UVA as emitted by sun light. The lasers in the HairMax laser devices have a completely different wave length than UVA, so there is no relationship. However, if you are under treatment for skin cancer of the scalp, it is always best to speak with your doctor about applying any light treatment to that area.

You should not stare at the laser light of the devices or look at them in a mirror. However, if you exposed your eyes too much, you would experience eye irritation.

As with all drugs and medical devices, we recommend that you ask your healthcare provider as to whether to begin treatment with a HairMax laser device if you are pregnant, nursing, or planning to become pregnant.

No, but the HairMax laser devices should be used on a clean scalp so that the optimal laser energy reaches the scalp for delivery to the follicles for best results.

No, but the HairMax laser devices should be used on a clean scalp so that the optimal laser energy reaches the scalp for delivery to the follicles for best results.